Shipping Policy

Shipping Policy

We ship all orders from the United States. Processing times may vary, but most orders ship within 2–5 business days.

Shipping Times

Delivery times depend on your location and the shipping method selected at checkout. Most orders arrive within:

• USA: 5–10 business days

• International: 10–20 business days

Please note that delivery estimates are provided by the carrier and may vary due to seasonal volume or unexpected delays.

Order Tracking

Once your order ships, you will receive an email with tracking information.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your order.

Lost or Delayed Packages

If a package is lost in transit or delayed beyond reasonable timeframes, contact us at thatsourcity@gmail.com and we will work with you to find a solution.

Incorrect Addresses

Please double-check your shipping address at checkout. We cannot replace orders shipped to incorrect or incomplete addresses.

If you have any questions, contact us anytime at thatsourcity@gmail.com.